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SSO timeout Impacting Schoolnet

Schoolnet users are receiving the "Our Apologies" page.  This is caused by a timeout or loss of network connection.  We are working on a Resolution but when the time or loss of network connection occurs, the user must close the browser and re-login to Schoolnet.  Currently, this resets the user so they can get to the https://access.escambia.k12.fl.us/nidp/saml2/sso page and access Schoolnet.  Attached is a copy of the error page and a copy of the Single Sign On Page.

Note:  on 02/28/17 the Access Manager Default Timeout was increased to 180 minutes.  We hope this will resolve the timeout problem above.

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