Schoolnet users are receiving the "Our Apologies" page. This is caused by a timeout or loss of network connection. We are working on a Resolution but when the time or loss of network connection occurs, the user must close the browser and re-login to Schoolnet. Currently, this resets the user so they can get to the https://access.escambia.k12.fl.us/nidp/saml2/sso page and access Schoolnet. Attached is a copy of the error page and a copy of the Single Sign On Page.
Note: on 02/28/17 the Access Manager Default Timeout was increased to 180 minutes. We hope this will resolve the timeout problem above.