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How to Request Technical Assistance?

You may submit a request for assistance by sending an email (using your school district e-mail address) to support@ecsd.zendesk.com. Please remember to include as much information as possible such as

  • best contact information (phone number and time if applicable).
  • your location (school or center) with room number.
  • a clear description of the request.
  • manufacturer (Apple, Dell, Lexmark, etc.), model, serial number, and property number (if related to a particular computer, printer, or other equipment).
  • software name and version (if related to a particular software product).
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